FAQ’s

What is an advocate?

An advocate is a party that acts on another person’s behalf with their permission. You can advocate for yourself, and you can advocate on behalf of someone else. If you act on behalf of someone else, it is usually because they have limited ability to speak up on their own behalf. If you can speak for yourself, you can advocate for yourself.

Private advocates work strictly for their clients, and all of their focuses and outcomes should be client-based. Advocates maintain privacy and get permission from clients to handle private matters. Hospital advocates work for the HOSPITAL.

Are LBB!’s services covered by insurance plans?

Unfortunately, no because advocacy is not regulated by the government. LBB!’S SERVICES ARE PRIVATELY PAID BY THE PATIENT OR PARTY RELATED TO THEIR SITUATION. However, because that is the case, the only limits that are placed on LBB!’s services are the ones that YOU make. No insurance company will dictate what will be done for you here. If you decide to use a hospital or insurance person to help you navigate your healthcare services, they have to save money for the party they work for, which would be the hospital or insurance company. If that is their goal, are your interests really at 200280792-001the top of their list? Unfortunately, no.

What makes you the one that I should work with on my crisis?

Hey, I can understand with all of the people out there that can help you, it may be difficult to make a choice on who should. But I offer a unique set of experience – as a healthcare social worker in hospitals and nursing homes, an advocate for family and friends, and as a patient myself. The information I will give you is information I have used myself and given to my loved ones with success. I know my stuff, and it has been tested. Now your situation is unique and I cannot guarantee the same results as mine because of the difference in conditions, location, doctor experience, how you use the information, and personalities. I have been a healthcare insider, patient and social worker.

Why do you focus on 40+ adults?

Boomers and Gen-Xers are poised to change health care in America forever, by sheer numbers alone. If they all demand better health care, the system has no choice but to conform. It won’t happen without the knowledge you need to demand better care. They are smart, tech-savvy and have learned to question the answers they get about important issues such as healthcare.

Why is advocating for my best care important?

Because YOU are important. And the decisions about your healthcare will directly affect your life and the lives of your loved ones.

And guess what else? You are responsible for your own healthcare. Long gone are the days where things are handled by the doctor. You have to ask the questions. You have to make the appointments. You have to make sure that all of your healthcare providers are on the same page. If you do not, it could cost you your health, and worse, your life.

For example, let’s say you receive a new medication from a provider who is not aware of anything else you are taking (and does not ask). What if it doesn’t mix with your other medications? Or you are allergic to it? This kind of thing could be solved simply by communicating your needs, your medical history (to every provider that will listen), and your medications. That is one way you can advocate for your best care.

Once you learn how to do it, it will become second nature to you. No one knows your body and your situation like you do, so who better to advocate for you? Self-advocates believe in dignity and respect for themselves and their care.

Can I learn to advocate for my best healthcare?

Absolutely. By learning the right methods and information you need to have a better healthcare experience, you can learn to adapt those methods to you situation, whether you want to advocate for yourself or someone else. The courses and e-books that Live Better Boomer! offers can help you ask the questions you need to ask and will help you change your attitude toward your healthcare. It does take effort, but your healthcare deserves effort.

Do you make medical/legal decisions for anyone?

No. But Live Better Boomer! will equip you with information in order for you to learn to advocate for your best healthcare, which will empower you to make the best healthcare decisions for you and your loved ones. LBB! will help you learn to communicate with your healthcare providers and to document your healthcare and health conditions so that they may provide you with the personalized care that you need.

What kinds of topics do you coach clients on?

As a healthcare social worker, I’ve acquired a wealth of knowledge in the healthcare and eldercare fields. For other areas that may be of interest to my clients, have developed partnerships and a team of experts to assist me in giving my clients the best information. Here’s a sampling of the things I teach:

  • learning how to advocate for your best care
  • hospital stays
  • managing medications
  • caregiving advice
  • help with your healthcare insurance and choosing a good plan
  • help with billing and claims
  • finding the best doctor or other healthcare provider for you and your family
  • making the most of your healthcare visits
  • finding out about advance directives
  • handling a chronic diagnosis
  • researching healthcare facilities
  • questioning your healthcare providers
  • getting resources you need
  • doing your healthcare homework
  • chronicling your complete medical history
  • and more!

Live Better Boomer offers coaching programs and one-on-one services with Tiffany as the coach or advocate for your critical issues. You can get answers to quick questions through the Live Better Boomer! Email or Skype service or hire Tiffany to perform case management services for situations that need more of a personal touch.

Tiffany, I want to better my healthcare experience. What are my options to work with you?

Review Live Better Boomer!’s coaching program or schedule a complimentary Healthcare Blueprint Strategy Call. During this complimentary session with me, Tiffany Matthews, we will discuss your situation and how to get him the path to better healthcare through LBB!’s services. Sign up for the call now!

You can choose the time that is convenient for you to discuss these points:

  •        where you are in your healthcare journey
  •        where you want to be in your healthcare journey
  •        the obstacles to reaching your goals
  •        what you have already tried
  •        whether or not you think your issue can be supported with minimal or ongoing help
Please complete the pre-assessment form and you will be contacted by email with further instructions. I cannot wait to talk with you and help you get on the road to your best healthcare. Let’s do this…together.